Scheduler / Customer Service Officer

Job Title: Scheduler / Customer Service Officer
Contract Type: Permanent
Location: Adelaide
Reference: JO-2102-4153
Contact Name: Samara Dela Roza
Contact Email:
Job Published: March 18, 2021 17:23

Job Description




  • Office locations in Clarence Gardens, Lonsdale, the Airport and Salisbury.
  • Stability within a growing business.
  • Great team with progressive culture.

About the company:

GreenLife Group (GLG) are a market leader in their field, providing property maintenance services throughout Australia. The company serves clients including government bodies, utilities, property developers and aged care providers. GLG has over five hundred employees nationally. Across Adelaide, It has office locations in Clarence Gardens, Lonsdale, the Airport and Salisbury.

About the role:

Based at your preference of office location and dedicated to supporting a large South Australian aged care client of GLG’s, the Scheduling/ Customer Service Officer will coordinate customer and business needs. You will have the support of locally based experts whilst you learn the business and as escalation points for the scheduling challenges. The broader team are excited to meet you!

Duties include:

  • Response to email queries and work requests
  • Inbound customer service
  • Outbound customer service
  • Liaison with operational leaders
  • Job order administration
  • Excel spreadsheet and portal management
  • Service issue resolution
  • Managing scheduling changes

Skills & experience:

Recent success in a busy, role with relevant undertakings such as internal sales, outbound customer service, maintenance scheduling or rostering will support your success with GLG. You must love talking to people and finding mutually beneficial solutions. To you, people’s problems are just opportunities to find a better way! You are systems savvy and MS Excel is your friend.

Culture & benefits:

The successful candidate will embrace the dynamic and extremely progressive nature of this organisation. The opportunities to learn and grow are only limited by your capabilities and desire. If you are a confident communicator and coordinator seeking a role to call your own; APPLY TODAY to gain stability and growth.

Applications in Microsoft Word only should be forwarded to Samara Dela Roza.