Full-time permanent position | Located in Malvern | Attractive salary
Assist trade & retail customers & support with collection of spare parts orders
Varied role within a great team | Career progression opportunities
About the company
Trading for over 70 years, Routleys Bathroom Kitchen Laundry keep their customers at the heart of everything they do. A South Australian family owned and operated company, Routleys supply plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators. Employing over 47 staff, Routleys concentrate on providing the best possible products, and advice given from experienced and qualified Interior Designers and Consultants. The beautiful showroom and offices are in a prime location on Unley Road.
About the role
As the Warehouse Customer Service Officer your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. Your role will be based between the Trade Counter and the Warehouse, helping trade and retail customers to collect their spare parts orders. This role is offered on a permanent full-time basis and the working hours are Monday to Friday, 7:30am to 4pm and every second Sunday 12:30pm to 4:30pm. This is an outstanding opportunity to join the Routleys family. Duties
Open the trade counter each morning, including general housekeeping duties
Handle the picking and packing of orders
Respond to internal and external sales enquiries
Take orders and process payments
Record keeping of customer orders and interactions
Skills & experience
Versatile professional with experience in customer service
Warehouse picking and packing including manual handling
Warm and friendly phone manner
Proven ability to use initiative and problem solve
Forklift license or willing to obtain
Culture & benefits
High staff retention rate and excellent reputation in the industry
Extensive training for continual growth and development
Great team environment with social activities
Beautiful and modern offices
How to Apply
Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Ruth Haren quoting reference number JO-2403-9143. Telephone enquiries are welcome on (08) 8100 8875.
