Full-time permanent position | $65K per annum plus super
Located in Malvern | Close knit, hardworking and welcoming team
South Australian family owned and operated business
About the company
Trading for over 70 years, Routleys Bathroom Kitchen Laundry keep their customers at the heart of everything they do. A South Australian family owned and operated company, Routleys supply plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators. Employing over 47 staff, Routleys concentrate on providing the best possible products, and advice given from experienced and qualified Interior Designers and Consultants. The beautiful showroom and offices are in a prime location on Unley Road.
About the role
As the Customer Service Liaison Officer – Builder, your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. You will liaise with builders as well as suppliers and internal departments to provide timely and accurate delivery of goods. This role is offered on a full-time permanent basis and the working hours are Monday to Friday, 8am to 5pm. This is an outstanding opportunity to join the Routleys family.
Duties
General Liaison with:
Suppliers to check delivery dates into the warehouse
Clients to arrange deliveries and collections and discuss any delays/problems with deliveries
Warehouse staff to organize timely delivery
Internal sales consultants as required
Internal accounts department as required
Skills & experience
Versatile professional with experience in customer service
Strong MS Office suite knowledge
Excellent communication and organisation skills
Warm and friendly phone manner
Experience in the building industry is advantageous
Culture & benefits
High staff retention rate and excellent reputation in the industry
Extensive training for continual growth and development
Great team environment with social activities
Beautiful and modern offices
How to Apply
Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Ruth Haren quoting reference number JO-2404-9244. Telephone enquiries are welcome on (08) 8100 8875.
