Jobs

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• Contribute to a valued not-for-profit organisation.

• Fixed term 6 month contract.

• Located in the Southern suburbs.

About the company:

This not-for-profit organisation creates opportunities for people living with a disability using real work, training and skills programs. Their mission is to create a community where people with a disability are valued and productive contributors to the community.

About the role:

Reporting to the Team Manager, the Client Service Representative will be responsible for engaging existing and new customers with the development and implementation of NDIS plans. This will include communication with prospective clients, meeting Local Area Coordinators, NDIA and families, promoting and selling service offerings, all the way through to final implementation. Key challenges include the continuous improvement of services to meet changing demands in the NDIS environment while liaising and maintaining strong relationships with key stakeholders.

Tasks include:

• Champion the delivery of NDIS Practice Standards, NDIS Code of Conduct, and NDIS Quality and Safeguarding Framework

• Support employees to achieve their NDIS goals and objectives

• Provision of NDIS support to existing employees, residents and members

• Conduct pre-planning conversations and facilitate NDIS planning meetings for new customers 

Skills & experience:

• Proven experience with and understanding of the NDIS environment and its impact on participants and providers

• Strong computer literacy and knowledge of

  Microsoft Office suite 

• High level of communication, organisation and planning skills

• Ability to develop strong relationships with internal and external stakeholders

• Resilient and agile, with the ability to adapt in a changing work environment 

Culture & benefits:

This is an opportunity to make a difference in this highly respected not-for-profit organisation. Use your critical thinking and passion for continuous improvement to make a positive impact on the lives of people living with a disability in a supportive working environment.

Applications in Microsoft Word only should be addressed to Jemimah Hoad quoting reference number JO-2109-5302. Telephone enquiries are welcome on 8100 8843.