Receptionist & Administration Support

Job Title: Receptionist & Administration Support
Contract Type: Permanent
Location: Wayville
Reference: JO-2101-4019
Contact Name: Renae Sullivan
Job Published: January 14, 2021 15:43

Job Description


  • Full-time, permanent position in Wayville.
  • Diverse role with strong customer service focus.
  • Attractive salary & friendly, supportive environment.

About the company:

YDR is an Australian, independently owned insurance service provider of Chartered Loss Adjusters, Engineers and Surveyors with a national presence throughout Australia. Servicing the insurance and reinsurance claims market since 1992, YDR has secured a wide and loyal client base.

YDR are recognised for their experience and ability to handle larger and more complex claims. The organisation places strong emphasis on providing prompt, technically excellent reports as well as an exceptional customer experience.

Due to internal promotion and significant growth, we are now seeking to backfill the role of Receptionist & Administration Support.

About the role:

You will enjoy a diverse and varied position, being the first port of call for clients contacting YDR while also providing administrative support across the business. A natural “doer”, you will maintain a high standard of communication and customer service to internal and external stakeholders.


  • Answering and managing incoming calls
  • Monitoring the main email inbox and distributing or actioning emails
  • Setting up new claims on claims management system
  • Client liaison
  • Mail distribution
  • Other general administrative support including typing, word processing and report creation

Skills & experience:

To excel in this role, you will be able to demonstrate a proven track record in a busy reception or administrative position as well as high-quality customer service skills. Proficient across multiple computer programs and systems, the role requires a self starter who is adaptable and flexible.

Additional qualities required include sound written and verbal communication skills, a can-do attitude and a positive demeanour. You will be able to work autonomously and as part of a proactive team, being accountable for accurate, timely record-keeping and ensuring that information is relayed correctly and quickly.

The successful candidate will need to obtain a satisfactory national police check.

Culture & benefits: 

With corporate offices located just 5 minutes south of the CBD, this position presents a fantastic long-term and stable opportunity in an organisation that is continually growing. You will have access to on-site parking, a light and bright office environment, and a supportive culture where your contribution will be acknowledged and valued. 

Applications in Microsoft Word only should be forwarded to Renae Sullivan, Entrée Recruitment Quoting reference number JO-2101-4019. Telephone enquiries are welcome on 8100 8804.