Jobs

• ​Full-time 12-month contract | Located in the Adelaide CBD | $70,000 + super

• Provide exceptional customer service and build relationships 

• Fast-paced, supportive working environment

About the Company

As a significant employer in South Australia, our client is a diverse member-based association that positively impacts the lives of its members through the development and delivery of human services-related programs and offerings. With the head office located in the Adelaide CBD and multiple sites throughout South Australia, a challenging and rewarding opportunity for a Customer Service Officer is currently available. Join this diverse organisation and play a critical role within a small office.

About the Role

As the Customer Service Officer, you will report to the Manager and your primary objective will be to manage the administration of client accounts and associated services. You will maintain excellent working relationships with external business partners, for the provision of products and services to clients.

Duties

• Process customer instructions for account maintenance and transaction requests 

• Process customer requests for international fund transfers

• Load new investments, process repayments and re-investments for clients

• Process bank discrepancy and dishonoured cheque and direct debit notices

• Check documentation for account and loan applications

• Download and reconcile bank account information

Skills & Experience

• Previous experience in banking or commerce

• Professional manner and proactive attitude

• Strong customer service focus

• Ability to operate with discretion and to maintain complete confidentiality

• Excellent communication and interpersonal skills

• Honest and trustworthy

Culture & Benefits

• Supportive and enviable workplace culture

• Strong employee retention rate

• Varied and evolving work duties

• Competitive Salary

How to Apply

Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Joanna Slaven quoting reference number JO-2402-9056. Telephone enquiries are welcome on (08) 8100 8851.