- SA based IT company experiencing significant growth.
- Fun and collaborative team environment committed to ongoing development.
- Permanent role with competitive salary and benefits.
About the company:
Hastwell is a progressive and innovative IT company that demonstrates a genuine commitment to providing outstanding customer service and high quality technical solutions. Specialising in networking, security, and unified communications for medium, large and enterprise business, government and defence, Hastwell has a strong reputation with its continually growing customer base.
Customers choose Hastwell because they promise the right people and the right solution done right the first time. Committed to continuing to deliver on that promise through having the right people, technology and expertise within their business, Hastwell is now seeking another Systems Engineer – Unified Communications to join their close-knit tribe.
About the role:
Reporting to the General Manager, this role will involve working within the Professional Services team to design and implement secure and reliable UC and contact centre solutions for a wide range of clients, as well as supporting the Managing Services team through responding to escalations.
You will work in a collaborative team environment to ensure successful delivery of high-quality enterprise solutions. While Hastwell is based in the western suburbs of Adelaide, this work will include a variety of remote work as well as on-site work at client sites.
Skills & experience:
The ideal candidate will have at least a Cisco CCNA Collab level certification but ideally CCNP Collab level certification. With experience working with Cisco UC Solutions (such as CUCM, CUC, IM&P, UCCX), you will display a passion for continuous learning along with confidence, adaptability and broad technical knowledge.
You will be confident in delivering IP-Tel UC management and support, troubleshooting and diagnostics. Key to your success will be your passion for technology, organisation skills and commitment to meeting customer expectations.
Due to the nature of Hastwell’s clients, eligibility for an AGSVA security clearance will be an advantage.
Culture & benefits:
With an enviable culture that truly embraces collaboration and actively encourages work/life balance, this is a fantastic opportunity to work for an organisation that is respected for its customer service and puts fun at the heart of everything they do. Enjoy regular staff BBQs, table tennis competitions and virtual reality games in an authentic, team-focused and empowering environment.