Jobs

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• Career opportunity, temporary role with view for permanency 

• $32.83 per hour standard casual rate + super

• Progressive, innovative & growing business

About the company

Established in 2004 in South Australia, this leading national provider specialises in the care and support of people with disabilities, older Australians, and people in the acute health care sector. Employing over 1,500 staff, this organisation is recognised as a national employer of choice and has an enviable reputation that has been built through providing the highest standards of care across the community and health care sectors. 

About the role

The Support Service Coordinator schedules services referred by residential aged care facilities, community and disability service providers, by allocating staff to clients; matching their qualifications, skills and other characteristics to those required in the service provision. 

Duties and responsibilities

• Answering telephone calls relating to support services 

• Coordinating support services for clients 

• Liaising with support services staff and booking them for shifts 

• Receiving and documenting complaints/grievances 

• Providing exceptional customer service to the clients and support workers 

Skills and Experience

• Preferable experience coordinating health services/programs in Aged Care or Disability support  

• Ability to demonstrate excellent communication skills along with a friendly phone manner

• Resilience and experience working in a fast-paced role 

• Exposure or understanding of the community and support services industry 

Culture and benefits

Join a team of dedicated people who truly believe in the service they are providing and make a real difference within the community by providing support to those in need. This is more than just a temporary role, this can lead to a career opportunity for the right person whose values and commitment align with this very reputable and caring company. 

Applications including cover letter and CV in one document in Microsoft Word only should be addressed to Tully Matthews quoting reference number JO-2206-6511. Telephone enquiries are welcome on 08 8100 8877.