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Jobs

Receptionist / Administration Role

Job Title: Receptionist / Administration Role
Contract Type: Permanent
Location: Adelaide
Industry:
Reference: ENTREE JO-1910-2688
Contact Name: Briony Trotter
Contact Email: briony@entree.com.au
Job Published: August 18, 2020 13:07

Job Description

  • Strong customer focus role in a community service industry.
  • Permanent FT role in the CBD.
  • Diverse role working in a great team environment.

About the company:

This organisation delivers responsive, flexible and effective services to the South Australian community. They offer programs in a range of sectors including disability, family, youth and children, health and well-being, employment, education and training, homelessness and domestic violence.

About the role:

This position incorporates all aspects of Reception in a fast-paced environment and will include managing appointments and schedules, managing payments and finance reconciliation, record management and data entry. With a strong focus on providing exceptional internal and external customer service, you will be a self-starter who is able to multitask, possess good initiative and be a problem solver, helping to contribute to the ongoing success of the growing Administration team within the organisation.

Duties:

  • Managing high volume and sensitive phone calls
  • Greeting and responding to clients, participants and visitors
  • Scheduling client appointments across various programs
  • Preparing letters and relevant information packs for clients
  • Processing EFT/cash payments and managing finance reconciliations
  • Coordinating and managing bookings for courses
  • Collecting and recording data in accordance with relevant processes
  • Undertaking all aspects of the administration services role
  • Be able to demonstrate a strong culture fit with the organisation and our Core Values

Skills & experience:

To excel in this role, you will need to be mature minded with a professional approach to your work, as well as be friendly and able to build a good rapport with a diverse range of people. The ability to exercise complete discretion and maintain confidentiality is also a fundamental requirement for this position. Demonstrating your superior customer service, you will be willing to be flexible, with the possibility of one day a week being a late start and finish (1pm – 9pm). Additional qualities required include strong written and verbal communication skills, exceptional attention to detail, fast and effective learner and possess a enthusiastic and positive demeanour. Advanced skills in the MS Office suite are essential.

Culture & benefits

Join an organisation with a strong drive around developing a positive working culture who value staff contribution and development. Work alongside a supportive, experienced, professional and friendly team of Administrators.

 

Applications in Microsoft Word only should be forwarded to Briony Trotter

Email: Please click the 'Apply' button.