Receptionist / Administration Officer

Job Title: Receptionist / Administration Officer
Location: Adelaide
Reference: JO-2005-3263
Contact Name: Briony Trotter
Contact Email:
Job Published: June 25, 2020 15:20

Job Description

  • Customer service driven.
  • Permanent FT role in the CBD.
  • Opportunity to learn and develop.


About the company:

This organistion delivers responsive, flexible and effective services to the South Australian community without regard to religion, race, culture, sexuality, gender or economic circumstance. It offers programs in a range of sectors including disability, family, youth and children, health and well-being, employment, education and training, homelessness and domestic violence.

About the role:

This position incorporates all aspects of reception and administration in a fast-paced environment. Responsible for managing appointments and schedules, managing payments and finance reconciliation, record management and data entry, you will be able to multitask without compromising attention to detail. A self-starter, you will maintain the highest of standard communication and customer service to internal and external stakeholders. Proficient across multiple computer programs and systems, the role requires a quick learner who is adaptable and flexible.


  • Managing high volume and sensitive phone calls and visits
  • Scheduling client appointments across various programs
  • Preparing letters and relevant information packs for clients
  • Processing EFT/cash payments and managing finance reconciliations
  • Coordinating and managing bookings for courses
  • Collecting and recording data in accordance with relevant processes
  • Undertaking all aspects of the administration services role

Skills & experience:

To excel in this role, you will be able to demonstrate a proven track record in a fast-paced reception or administrative position as well as high-quality customer service skills. Additional qualities required include superior written and verbal communication skills, enthusiasm and a positive demeanour. You will be able to work autonomously and as part of a pro-active team, collaborating on creative problem solving to meet organisational needs. Possessing good initiative, you will be able to contribute to the ongoing success of the administration team. Advanced skills in the MS Office suite are essential.

Culture & benefits:

Join an organisation with a strong drive around developing a positive working culture who value staff contribution and development. Work alongside a supportive, experienced, professional and friendly team of Administrators.


Applications in Microsoft Word only should be forwarded to Briony Trotter

Closing date:  Wednesday 8th July

Email: Please click the 'Apply' button.