Great culture and close knit team environment.
About the company:
Pulse Anaesthetics has experienced substantial growth. They are leaders in what they do and have an amazing administrative team who support them in their day to day operations. They now have a great opportunity for an Receptionist to join their team.
About the role:
Reporting to the HR Corporate Services Manager and working in a reception team of two, this customer facing role will see you provide exemplary customer service to patients in person and on the phone as well as supporting the administration team.
Key tasks will include greeting patients as they arrive for appointments, taking telephone enquiries and transferring calls to the relevant client services team, taking payments appointments and ensuring correct documentation is compiled for the Doctors.
Skills & experience:
As the face of Pulse Anaesthetics, you will be professional and well presented with a warm and patient demeanour and excellent phone manner. The successful candidate will have proven customer service experience and display a calm and personable disposition with exceptional communication skills. You will be dedicated to ensuring patients receive the highest level of service as well as highly organised, efficient and systems savvy. Experience working in a role where you are managing a high volume of calls is highly desirable.
Covid-19 vaccination is required for the role as per the mandatory Covid-19 vaccination for healthcare settings directive.
Culture & benefits:
As part of an inclusive culture, you will work alongside a group of hardworking and committed professionals. This diverse and interesting role will see you be able to combine your administration and interpersonal skills and be part of a team that is highly regarded and continually delivers a high level of service.
Applications including cover letter and resume in one document in Microsoft Word format only quoting reference number JO 2111-5544 should be forwarded to Megan Nicholson. Telephone enquiries are welcome on 08 8100 8871.