Jobs

• CBD location.
• Full time casual or permanent for the right candidate.
• Excellent working environment.

About the company:

Located centrally on North Terrace, Adelaide Plastic Surgery (APS) has been in operation since 1998 and has since evolved into one of the most highly regarded and largest practices in Australia. Their experienced team of practitioners and associates which currently includes seven Plastic Surgeons and two General Surgeons, offer an extensive range of services, fully supported by modern facilities and innovative technology.

About the role:

This opportunity is available immediately and has the potential to be offered either as a full time casual position or an on-going permanent position, for the right candidate. Due to the recent growth of the business, APS require a Personal Assistant to provide administration support services to doctors, patients, and colleagues. With a strong patient focus, the successful applicant will enjoy dealing with people and have an empathetic nature, coupled with previous experience in a medical / surgical environment.

Duties:

You will be accountable for ensuring a welcoming and supportive environment for patients, responding professionally and confidentially to all enquiries, and providing high levels of patient engagement through the provision of general information and booking of appointments.
Accurately record all relevant patient information, bookings, and communications utilising the in-house patient management system, Genie.
Collaborate with, and provide support to the doctors and associates within the Practice
Prepare all paperwork associated with patient consultations and procedures
Communicate with patients to manage and confirm appointments
Accurately invoice, receipt and reconcile patient payments, accounts, and invoicing
Liaise with external providers and patients to ensure effective and efficient operating lists

Skills & experience:

Previous experience as a Personal Assistant in a medical environment is required.  Although not essential, experience in a surgical environment would be preferred. A knowledge of Medicare item numbers would also be an advantage. An advanced understanding of the Genie patient management system coupled with knowledge of the MS Office suite is preferred. You will be committed to providing exceptional customer service across all channels – written, phone and face to face. With strong problem-solving skills, you like to provide resolutions for issues and demonstrate empathy, initiative, adaptability and flexibility.

Culture:

This is a fantastic opportunity to join a highly regarded organisation that values teamwork, a positive work environment and strives for excellence in healthcare.

Applications in Microsoft Word only should be addressed to Rebecca Ramsden Telephone enquiries are welcome on 08 8100 8870

To apply, please click the 'Apply' button.