Internal Sales: Customer Service & Sales Administration

Job Title: Internal Sales: Customer Service & Sales Administration
Contract Type: Permanent
Location: Hendon
Reference: JO-2101-4016
Contact Name: Samara Dela Roza
Contact Email:
Job Published: January 14, 2021 14:59

Job Description


  • Variety, autonomy, and support!
  • Hendon location with onsite parking.
  • Stable opportunity.

About the company:

PCWI International is a Legend company and as such, joining PCWI means joining a well-established, successful, and international group of companies with stability and opportunity to grow your career internally. PCWI are world leaders in the design, manufacture, and distribution of specialist industrial measuring instruments for the metals, construction, coating, and related industries. PCWI are now entering an exciting growth phase.

About the role:

The role of Internal Sales for PCWI is an important role in ensuring outstanding levels of customer service are achieved and excellence within the repair and calibration business for PCWI. Inner and external liaison, both verbal and otherwise, is a key feature as PCWI distributes to companies both large and small, globally.

Duties include:

  • Quotation creation and follow up with customers
  • Order response and entry
  • Order confirmation, payment and delivery follow ups
  • Email and phone support
  • Product, pricing, and stock enquiries
  • Inner company liaison
  • Liaison with supplier
  • Maintenance of product data/information

Skills & experience:

Are you an excellent communicator eager to learn with an aptitude for the technical? Get excited: this role has no sales KPIs. You will be using your experience in customer service and administration to problem solve your way to success. You will need the ability to understand customer needs and changing demands such as change of minds, refunds and warranty claims. If you love bringing about client solutions through your superior organisation and outside of the square thinking, you’re in the right place.

Culture & benefits:

Joining PCWI is a win-win situation: with the stability and opportunities of big business, you will also benefit from the small and dedicated team eager to welcome a new member. These professionals are dedicated to great outcomes and enjoy each other’s company along the way. Reward and recognition, ongoing training and development, free gym membership, onsite parking and brand-new breakout rooms will make you feel like the superstar you are. APPLY TODAY!


Applications in Microsoft Word only should be forwarded to Samara Dela Roza

Email: Please click the 'Apply' button below.