Join a national industry leader with profits invested back into medical research.
Flexible hours over a 24-hour roster, competitive hourly rates and penalties.
Thorough training and qualification provided, no experience needed!
About the company:
Established in 1985, AusHealth is a profit-for-purpose organisation experiencing rapid growth across their three divisions, which are AusHealth Work, AusHealth Hospitals, and AusHealth Research. With a wide range of clients Australia-wide, AusHealth provide onsite services to assist in managing the occupational health and safety requirements in the workplace. These services fund the grants for AusHealth Research, that translate and commercialise hospital research into leading medical technologies and treatments. The medical research division help people with diabetes, cardiovascular disease, cancer, burns and scars. AusHealth has ideally placed itself for post-pandemic success by securing new business opportunities and launching world-first medical research trials.
About the role:
The Drug & Alcohol Collector is responsible for performing specimen collection and on-site testing services relating to drugs and alcohol. They are required to deliver exceptional customer service to a variety of AusHealth customers. Duties include:
Conduct on-site breath alcohol and oral fluid, urine and hair drug specimen collections and testing
Take responsibility for the set-up of the testing facility and ensure area is left as it was found
Maintain chain of custody of samples and detailed records of all visits and samples
Ensure the timely transport of relevant samples to the laboratory after collection
Liaise with clients’ on-site Responsible Manager, as required
Ensure adequate stock is maintained and stored correctly
Complete required forms in accordance with quality requirements
Provide a timely response to a request for site attendance by customer service, including out of standard business hours
Maintain high levels of confidentiality of all information made available to the position
Maintain a customer focused and professional approach at all times
Maintain high standards of personal presentation and adhere to the Dress Code Policy
Skills & experience:
Possession of a smartphone, current driver’s licence and a reliable vehicle is essential
Covid vaccinated and evidence
Current or willingness to apply for National Police Clearance and Working with Children Check
Proficient in the use of tablets, electronic forms and equipment
Exceptional attention to detail
Commitment to and experience in providing a high standard of customer service
Understanding of concepts of privacy and confidentiality and demonstrated experience in maintaining it in the workplace
Commitment to working within the scope of your role’s responsibility and following established procedures
Openness to continuous development and learning
Proactive communication style with colleagues
Sound conflict resolution skills
Ability to navigate difficult conversations or disputes
Effective time management skills
Knowledge of basic drug and alcohol testing methods and of laboratory procedures highly desirable
Experience in handling biological samples or working in a hospital or laboratory environment highly desirable
Culture & benefits:
AusHealth offer flexible working arrangements that fit into your lifestyle with a competitive hourly rate. Be a part of a positive change and make a difference within a market leading organisation based in South Australia. This is an exciting opportunity to join a well-established company experiencing rapid growth, with a strong culture of collaboration, integrity, respectful relationships, and innovation.